KK8U is maintained as an independent reference portal, and accurate information matters. This page explains how to reach the editorial team for corrections, feedback, and content inquiries.
Editorial Feedback
Spotted an outdated figure, a broken internal link, or a promotion that no longer matches the published terms? The editorial team reviews every message sent through the contact form and updates pages promptly when a correction is needed. Specific page URLs and screenshots speed up the review process.
Content Inquiries
{BRAND} welcomes suggestions for topics that would help the Malaysia and Singapore audience — a new slot provider, an emerging payment method, or an area of KK8's platform that deserves deeper coverage. Topic suggestions with a clear reader question attached are prioritised in the editorial backlog.
Account Issues Go to KK8 Support
{BRAND} cannot access KK8 account information, process deposits or withdrawals, or resolve bonus disputes. Any query that relates to a personal KK8 account should go directly to KK8's 24/7 live chat, WhatsApp, Telegram, or email support channels, where the team can look up the account and act on it.
Every KK8U page reminds readers that online gaming is entertainment and that responsible-play tools should be used before problems appear.
KK8U Editorial
Responsible-Play Concerns
Members who are worried about their own play — or about someone close to them — can reach {BRAND} for a list of external support services. {BRAND} will not counsel members directly, but will promptly share links to BeGambleAware, Gambling Therapy, and other confidential helplines in the member's region.
Business and Partnership Inquiries
{BRAND} reviews partnership proposals that align with its editorial standards and that put reader value first. Any partnership that would compromise factual accuracy, responsible-play signposting, or the portal's independent voice is declined as a matter of policy.
Response Times
Routine messages receive a reply within two business days. Urgent corrections — factual errors that could mislead a reader on a live page — are typically actioned within 24 hours once the editorial team has verified the issue. Partnership inquiries receive a decision within one to two weeks.